The Pacific Rigging Loft “Got Your Back” Return Policy
“Because the job goes on.”
Within 1 year we will repair or replace defective items. You ship us the broken unit and we will pay to ship you the replacement on a fast track basis.
Rigging Industry Exclusive: With items such as slings and ropes, get a one-time free replacement if they fail within 60 days.
However: If you include a set of sling protectors with each sling order you get a 6 month replacement instead of 60 days.
Talk to our team about load ratings and to receive guidance proper use of equipment.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a tracking shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We are here for you!
Contact Pacific Rigging Loft at (619) 373-0691